Dear Mr and Mrs ○○○○○○
I was so delighted to hear that you had taken time to visit REIWA yesterday.
Unfortunately I was not in the office and unable to welcome you personally.
Our staff were so touched by your visit and your kind gift which we have all been enjoying for morning tea.
It is certainly a very important time for Japan as it enters a new era with the esteemed Emperor Naruhito
I hope you enjoyed your time in Perth and we all send you our very best wishes and thanks.
Kindest regards, Neville
